Returns

We are sorry that you have had to look for this page. How can we help you resolve any issues you may have?

Looking to return an item – simply read on..

Our full Returns policy can be found within our Terms and Conditions but in a nutshell:

You have 14 days to return a product from the day you receive it.

Chalmers Gems do not cover returns postage unless a product is faulty.

Simply contact us and we will help you with any returns.

For further details or to speak to a Customer Support Team Member please fill out our contact form and we will get in touch with you.

For further information or queries, please email [email protected]