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UK customers, we have a commercial arrangement with Royal Mail whereby you will not pay more than £6.90 for up to 20kg using the tracked service! That’s a lot of Gemstones!
UK Postage charges start from £2.40, and all charges are calculated at the checkout for you using Royal Mail’s system of weight and parcel size.
International customers, postage is fixed at £14.90 for up to 2kg. Please contact us if your parcel is heavier than 2kg.
We are always happy to hold and combine your orders!
Hold – Leave us a note as you check out and ask us to hold. This works well when you purchase regularly from our Live shows! When you are ready for us to post them to you we will combine all holding orders and refund any additional postage you have paid!
Combine – If you place multiple orders in quick succession (purchasing over the weekend for example) we will automatically combine them and refund any additional postage!
We post every Monday, Wednesday and Friday.
Should you choose an untracked service, Chalmers Gems will offer proof of postage but will not be liable for lost parcels. We do everything we can to assure your parcel arrives well packaged and undamaged. All claims are to be made directly to us.
If you have any queries, email us at [email protected] or DM us on Facebook or Instagram.
